See what others have to say about TSD services

"Joe’s presentation was structured well, and the information was presented in bite-sized, easy-to-understand pieces. Joe is an engaging speaker and a good teacher, and he interfaced with our group easily, despite the session being over zoom. The most helpful piece of the training was a systematic, procedural presentation of how to de-escalate potentially dangerous individuals. It was nice to have Joe’s expertise and experience to fully understand what someone in crisis can and can’t do, what they’re thinking about, and how to help bring things to a safe ending. Knowing which threats to focus on in a camp setting is hard. Joe helped clarify the most important pieces when dealing with potentially dangerous people, and spoke to the specific instance of an angry or unstable person on site, whether for the first time or someone already part of the community."
Tommy Campbell
Associate Director of Programs, Johnsonburg Camp & Retreat Center
“Pangaro Training was extremely helpful for me, working as a detective interviews and interrogations happen frequently. While working an attempted murder case, I was interrogating the suspect in regards to his involvement. For hours the suspect was denying being involved, I then began to use the technique I learned from Mr. Pangaro. I utilized the “What kind of guy are you?” technique, the suspect had a young child in which he was adamant about being a good father. I asked the suspect whether he wants to be an honest role model for his son or rather be a heartless and emotionless individual. I used the different hand levels to convey the message to the suspect, he then pointed towards my hand for being a role model for his son. At this point the interview began to change towards the suspect revealing the actual truth of what happened. Subsequently the suspect confessed to the attempted murder, the technique taught by Mr. Pangaro was great to use and I will be using in future cases as well.”
Detective Anthony Ramos
Carteret Police Department
"As the former Chief of Police of the Borough of Bay Head NJ, and the Chief Police Instructor, I have had the pleasure of knowing and working with Mr. Pangaro for well over 15 years. During that time I have always found him to be a conscientious, hard-working, and extremely family-oriented individual. He is a dynamic instructor and a highly regarded member of our adjunct training cadre here at the Ocean County Police Academy. His in-service courses of instruction are well known, well attended and skillfully presented to members of the local, county, state and federal law enforcement community."
Chief William J. Dikun
Chief Police Instructor
"You and your team did an excellent job. Joe is a true professional and an engaging, knowledgeable speaker. I, in particular, appreciated how Joe always kept the company’s best interest in mind when responding to questions and concerns of the staff."
Stuart Richner
President, Richner Communications, Inc.
"Going from patrol into an Investigative Unit at the Prosecutor’s Office, I felt it was going to be challenging to take statements and also be able to pick up signals that a suspect was lying to me. The Interview and Interrogation course helped me learn how to pick up cues during statements and how to also remain calm during suspect statements bc they can be nerve-wracking when you’re a newbie."
Detective Wendy Gutierrez
Special Victims Unit
"I read your article for Behind the Badge and find it comes from your heart and speaks of your passion in protecting our children. It's in your words and should resonate with your readers. It isn't technical; it's in layman's terms a school administrator will understand. You are a true evangelist. The article in the autism magazine was also eye-opening. I had never thought in terms of special needs children in a school crisis situation. You addressed their issues well and gave a roadmap to teachers and administrators charged with preparing them for a mass casualty incident in their school. No stone unturned and no child left behind."
Don Scott
CEO, JPS Interoperability Solutions
"I thought your presentation was outstanding! I’ve been to a lot of these security seminars, but this one was the best, by far that I have ever attended, and you were one of the biggest reasons why. Your credentials are unsurpassed."
Montgomery Granger
Wyndanch Schools, NY
"I sat mesmerized through the whole class, this was phenomenal !!!! Such great stuff that people wouldn't even think about, simplicity, common sense things. I loved every moment of it. You are a natural and having been on the police force is major."
Elle Kronyak
Berkeley Springs W VA.
"My entire staff and I enjoyed your training tremendously. The guys keep asking to have you back next year. You made the topics, exciting and engaging for the entire staff."
Anna Rimada
Core Facilities Manager, NY/ NJ Port Authority
“The safety of our students and staff and the security of our schools and grounds are foremost concerns. Our collaboration with True Security Design provided the district with a comprehensive assessment of its vulnerabilities, and practical actions that the district can take that respects its primary function, to educate our children in a safe environment.”
Bernadette M. Burns
Superintendent of Schools, West Islip Schools
“Joe Pangaro and his team are trustworthy and knowledgeable. The security audit they performed for our district was thorough and included specific recommendations to help us improve our operations. I highly recommend True Security Design to other districts seeking an unbiased perspective through the lens of a former law enforcement official.”
Donald B. Murphy
Ed. D., Assistant Superintendent for Curriculum, Instruction & Technology, Hauppauge Public Schools
“True Security Design are the best, best, best! Every school staff needs this Crisis training for their staff members. This training will save lives of students and teachers and if you do it right…it might save your own life! I recommend them to everyone.”
Andrew Hardwick
Security Director, Hempstead Schools
“We have had several discussions with our staff with regards to your valuable information on security and what to look for in the schools and the community at large. We here at Ocean County Vocational Technical School appreciate your knowledge.”
Nancy Weber-Loeffert
Asst. Superintendent, Ocean County Vocational Technical School
“Joe performed a comprehensive TVRA in Spring Lake Heights shortly after my arrival as the new superintendent. His thorough analysis of both our strengths and weaknesses enabled the district to create a solid plan for securing our district. Furthermore, his interactions with staff throughout his visits made them feel confident in the recommendations contained within the TVRA. Joe’s plan allowed me to make major strides in ensuring that our school community is trained and prepared for any type of emergency situation.“
John Spalthoff
Superintendent of Schools, Spring Lake Heights Schools
“Our school has worked with Joe Pangaro over the past four years. Not only are our facilities safer as a result of the important recommendations for safety upgrades, but our staff have reported feeling safer and more confident as a result of participating in the Run, Hide, Fight training. Joe also conducted an impromptu lock down drill during school hours to assess our school’s security skills and later attended a faculty meeting to have discussion. We are grateful to him for always helping us each year and for always answering any questions or concerns.”
Jill Singleton
Head of School, All Saints Episcopal Day School
Once again, the training was really terrific. I have already had a few requests for training for more people and hope that we can fit it in our next fiscal year’s budget.
Sari Sharaby
Senior Director of Finance, USDAN Summer Camp for the Arts
“Thank you so much for your amazing presentation and training on Monday. It was extremely helpful and such an eye opener for us all. We were truly impressed with all your experience and look forward to recommending you to all of our peers and families that work in school districts.”
Amanda Alvarez
Director/Owner, Appleview ELC & Pre-School
“I would like to take the opportunity to let you know that Lieutenant Pangaro was very well received by the CT Law Enforcement Community that attended the courses. The content of his presentation was spot-on. Lieutenant Pangaro’s knowledge of the subjects, his hands-on, real-world (work) experience in applying the techniques and concepts along with the passion and conviction with which he presented it was exceptional. He is a very polished and dynamic instructor. In short, we are very happy with him and his work product. We look forward to working with him and your company well into the future.”
William E. Steck
Director Field Services Division – Connecticut Police Academy
“Surviving an Active Shooter and Securing your Site for Modern Threats in Places of Worship, presented by Joseph Pangaro, was an invaluable presentation illustrating and emphasizing the importance of procedures, standards and rehearsals. The presentation helped me identify weaknesses in my facility security program and provided solutions and examples for risk mitigation. Although this course was presented to security leads and representatives of various facilities, this course would be extremely beneficial for everyone in the workplace. I think this will help create a common operating picture in regards to security. I plan to pursue and coordinate either this exact lecture with Joe, or something very similar for my entire facility.”
Ricky Dumlao
Director, Facility & Maintenance
“We attended the A+Technology & Security Safety Seminar active shooter seminar given by Joe Pangaro in 2019 and it couldn’t be more informative. The procedures they taught us were helpful and received positively by our building when we shared what we learned. We certainly will be putting these ideas into action ASAP and would definitely attend a future seminar. Thank you for having us.”
Eric Tenner
Facilities Manager & Chris Spoto, Head Custodian
“At Newsday, the safety of our employees is paramount. Given the times we live in, we wanted to provide our employees with the knowledge and training they need to recognize danger and react in the best way possible. Offering Active Intruder Awareness Training sessions with Lt. Joseph Pangaro, allowed us to do just that. Lt. Pangaro has extensive experience in this type of training. He presents in an easy to understand manner, giving employees valuable information, stressing ‘awareness and preparedness’ rather than fear.”
Tim Winter
Manager, Newsday Security
“The Security Threat Vulnerability, Risk Assessment (STVRA) that True Security Design conducted for the Sachem Central School District was incredibly beneficial to our continued focus on safety and security. Joe Pangaro and his staff brought a professional perspective and energy to the STVRA process. Our district serves over 13,000 students across 15 schools. Throughout the process True Security Design gave every one of our schools the attention required for the most thorough analysis. The STVRA was followed up by opportunities for district administrators to receive ongoing clarification and consultation, as well as a presentation to the Board of Education and our community. Our security practices have been much improved as a result of the audit. True Security Design is most worthy of consideration by school districts seeking exceptional quality in the area of security analysis.”
Kenneth E. Graham
Ed. D., Superintendent of Schools, Sachem School New York
"I am delighted to recommend the services of True Security Design, specifically Joseph Pangaro. He conducted a security assessment for our 140-acre summer camp and led several trainings for our staff. He continues to be a valuable resource to our senior staff as we reach out to him with security questions regularly. We commissioned the security assessment so that we would be informed of potential threats and vulnerabilities of our campus and to our population of students, families and other visitors. We also aimed to get actionable recommendations for improving our security strategy, infrastructure and procedures. Joe provided an extensive, thorough and informative assessment, which has become an invaluable resource to us in improving security at our facility. His training helped our staff be aware of potential threats and equipped them with strategies to avoid and address threats. The staff who attended universally praised the content and delivery. He is our go-to person for advice on security matters and has helped us work out customized solutions to our security vulnerabilities. We highly recommend True Security Design’s services to other camps and similar organizations, both the assessment and staff training. "
Lauren Brandt Schloss
USDAN Summer Camp For The Arts, Wheatly Heights NY